# HR Operations \*Urgent\*

## Details

- **Company:** [Garena](https://hitmarker.net/companies/garena.md)
- **Location:** Bangkok, Thailand
- **Contract type:** Full Time
- **Level:** Intermediate \(2–5 years\)
- **Tags:** Human Resources \(HR\), Administrative, Operations
- **Posted:** 2026-07-21
- **Apply:** [View and apply on Hitmarker](https://hitmarker.net/jobs/garena-hr-operations-urgent-2849454)

## Description

### Responsibilities

**Compliance & SOP Ownership**

- Ensure HR operations comply with local labor law and statutory requirements (SSO, PVF, insurance, and other filings).
- Build, document, and maintain SOPs for core HR ops processes (onboarding, offboarding, payroll, documentation) to ensure consistency, accuracy, and audit-readiness.
- Keep processes up to date as regulations or company policy change, and flag compliance risks proactively.

**Office Facilities Management**

- Coordinate office supplies, liaise with vendors/landlords, manage seating/space planning, and keep the workplace running smoothly.

**Employee Relations & Ethics**

- Support disciplinary processes, grievance handling, and termination cases in line with labor law and company policy, acting as a fair and neutral point of contact.

**Onboarding & Offboarding**

- Own the full cycle: new hire setup (equipment, access) through exit formalities, ensuring smooth transitions in and out of the company.

**HR Documentation & Analytics**

- Maintain employment contracts, employee files, and HR records with accuracy and confidentiality.
- Maintain accurate HR data and prepare reports (e.g., headcount, turnover, payroll trends) to support HR and business decision-making.

**Other HR Operations Projects**

- As we focus on HR automation and systems, some parts of the role will ease up — freeing you to focus on other parts like trainings, employee engagement initiatives, or process ownership.

### Requirements

- Bachelor's degree in Political Science, Law, Psychology, Human Resources, Business Administration, or a related field.
- 2–5 years of experience in HR Operations, HR Generalist, or related HR functions.
- Exposure to employee lifecycle management and statutory compliance is preferred.
- Solid understanding of local labor law and experience building or maintaining HR SOPs and process documentation.
- Strong attention to detail with the ability to handle confidential and sensitive employee information professionally.
- Good interpersonal and communication skills, with the ability to navigate sensitive employee matters with professionalism and empathy.
- Comfortable managing end-to-end HR processes while adapting to changing business priorities.
- Comfortable working with HR data and reporting using Excel, Google Sheets, HRIS, or similar tools.
- Proven ability to improve, automate, or streamline HR workflows and processes is a plus.
- Experience handling employee relations matters, including staff termination cases, is an advantage.
- Passion for games and the gaming industry.