Do you want to deliver accurate and insightful digital reporting to help improve our fast moving marketing and sales channels? Are you excited about using data led analysis and understanding to support an ambitious business?
You will be based in the new Insights and Analytics function for marketing and ecommerce channels. You will have a passion for data and critical thinking and the ability to identify opportunities to increase sales volumes and customer satisfaction.
You will have the skills to develop a data led understanding of the market Games Workshop operates within. You will be able to present informed recommendations to help the business strengthen and increase profitability.
Your role will be to support the analytics function of the marketing team. You will work closely with the Digital Insights Manager to deliver our insights agenda. You will provide digital analytics data that help Games Workshop meet our growth targets.
Your key responsibilities will include:
- Tracking and monitoring key areas of digital channel performance.
- Gathering and reporting detailed and accurate analytics data.
- Using available data to provide fast and accurate responses to ad hoc queries on the performance of our digital channels.
- Maintaining regular, up to date and highly accurate dashboards and reports.
- Making and monitoring recommendations for improvements to customer service and sales volumes.
- Ensuring a data driven approach is at the heart of everything we do
You will have:
- Previous experience working with digital data and reporting
- A strong understanding of databases and spreadsheets (a knowledge of SQL is an advantage)
- Experience within a marketing environment and an awareness of how to develop and measure success.
- Proficiency using Google Analytics, including data segmentation, e-commerce reporting, and custom reports.
- A good understanding of KPIs across all digital channels, including SEO, Social, and Email.
- Exceptional numeracy skills with a good understanding of statistics.
- Excellent interpersonal and planning skills, able to communicate complex ideas to stakeholders with different levels of understanding
- An inquisitive nature with strong problem-solving and excellent attention to detail
- A willingness to learn and flexibility to adapt within a dynamic working environment.
We know this will be a challenging and exciting role for the right individual. You will be helping us to identify meaningful insights that allow us to improve our customer experience and maximise sales.
This is a chance to help make changes that really impact our end customers. You will play a pivotal part in a fast growing ambitious company with passionate people.
Working at Games Workshop
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is just as important as your skills and experience.
The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.
In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let’s not forget, a staff discount of between 25% and 50% on our products!
Other Essential Information
Closing date: Applications must be received by midnight, UK time, on Sunday 15th November 2020.
