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User Acquisition Investigations Coordinator

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🇷🇴 Bucharest

Company Description

Are You Looking For a Fun Place to Work? Join The Game!

Joining our game means being part of a top innovator in the gaming field. Gameloft® is a leader in the development and publishing of games, creating them for all digital platforms with an astonishing audience of 80 million monthly users. Our catalog includes every genre and our games are as varied as we are. We operate our own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partner with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®.

We distribute our games in over 100 countries and employ 4,300 people worldwide. We embrace challenges and are always ready for the next big thing. Not convinced yet?

We have partnerships with high schools and universities all over the world and we support their activity by sharing knowledge and mentoring future professionals. We know the importance of knowledge sharing in order to build healthy and smart future generations. We grow talent and we push to be an example for youngsters by regularly hosting seminars for students, workshops for highschoolers and teachers. So, what do you say? Are you ready to be not just another face behind a computer screen, but a Gamelofter working in a supportive environment, who gets involved and gives back to the community?

Job Description

We are looking for a User Acquisition investigations coordinator to join our UA department, Bucharest studio.

You will be:

  • Managing the support requests sent by the campaign managers team and ensuring that they are followed and resolved on time.
  • Investigating campaigns that do not work in normal parameters and communicating with local development teams, campaign managers and external partners.
  • Engage in periodic verification of reporting interfaces and detection of campaigns with a high degree of impact and operation under parameters.


  • Assimilates the necessary knowledge about the rules and procedures specific to the department, personal responsibilities, contacts, after training and reading the documentation.
  • Receives and understands the information presented about the structure and behavior of the User Acquisition system and reporting tools.
  • Receives and understands the information presented in the training about the structure of external partners and related tools.
  • Receives, prioritizes and responds promptly to requests for investigation from Campaign Managers.


  • High school graduate, student or Bachelor’s degree
  • Knowledge of using mobile platforms
  • Experience in data analysis using Excel or similar tools
  • Intermediate level English

Nice to have:

  • Knowledge of general techniques, databases, programming basics
  • Experience in UA

Additional Information

Why join us:

  • You want to be part of an exceptional experience, within a company that is constantly growing!
  • You want to work with talented people who are industry pioneers!
  • You want to join a global company and meet great people around the world!
  • Or, just because you're looking for a fun place to work!

What Gameloft Bucharest can offer you even more?

  • Work from Home program available.
  • Day off for your birthday and company’s anniversary;
  • Free psychological counseling.
  • Medical insurance package, in partnership with Regina Maria Clinic.
  • Lunch tickets.
  • Supportive working climate, a team with a free communication style.
  • A chance to work in a real multicultural environment.