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Firaxis Games

Live Ops Producer

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Firaxis Games
πŸ‡ΊπŸ‡Έ Sparks, MD

Live Ops Producer

General Description

Firaxis Games, creator of acclaimed franchises; Sid Meier’s Civilization, XCOM: Enemy Unknown and XCOM 2 as well as home of legendary game designer, Sid Meier is looking to hire an experienced, top-tier, live-ops producer to work with our creative talent and become an integral part of the team!

As a Live-ops Producer at Firaxis, you will work with our project team leads and 2K Publishing to drive the development and management of our live-ops schedule. We seek the ultimate multi-tasker and team builder to manage designated areas of the creative production process, interact with the publisher and coordinate external partners.

Responsibilities Include

  • Work with Senior Franchise Producer to coordinate, track, and guide activities of both internal and external development resources.
  • Work with discipline Leads to determine resources necessary to complete projects.
  • Use project management tools, production methodologies, and leadership level dialogue to maintain tight schedules and high standards of quality and ensure on-time deliveries.
  • Collaborate closely with design, data analytics/insights and production to define, implement and optimize in-game events, virtual currency and content drops.
  • Analyze data to lead decision-making around the player experience, implement best practices and achieve key metrics.
  • Utilize cross functional collaboration to recommend and implement new product opportunities and business model optimization.
  • Work with stakeholders to define and implement strategies for user acquisition and retention, including product marketing strategies and execution.
  • Perform as product owner and advocate for features and processes that can improve our live service and better player experience
  • Coordinate with Marketing, Community, Customer Support, Design and Production teams. As well as, external partners and first party console resources, as needed, and other duties as assigned.
  • Track issues and facilitate response and resolution in a measured fashion.
  • Provide transparency on project status and risks to stakeholders.
  • Bridge the gap between development, publishing and business operations so that the live-ops environment knowledge is shared and supported

Essential Requirements

  • 3+ years of experience working in production where you have managed cross-functional teams in the delivery and support of online services
  • Experience shipping one or more major console titles as a Producer or Release Manager.
  • Proficiency with project management and version control software tools such as Hansoft/ JIRA and Perforce.
  • A demonstrated understanding of various Production methodologies is required.
  • College Degree or equivalent production experience

Bonus Qualifications

  • Passion for strategy games, Civilization and XCOM titles.
  • Cloud system or similar technical background experience
  • Skill at managing difficult communication situations with executives, partners, and the team at large
  • Expert at Agile development