This job listing expired on Sep 30, 2019
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FaZe Clan, the world’s unmatched leader in competitive esports and gaming entertainment, is known predominantly for its roster of influential YouTubers, industry-leading live streamers, multi award-winning pro-players and competitive teams. Since its inception in 2010, the organization has established itself as one of the largest brands in gaming history, with over 210 million fans internationally across all social platforms. FaZe Clan actively cultivates and manages the most sought-after talent of the digital era. By placing emphasis on developing a team that exists at the intersection of mainstream gaming and pop culture, the organization’s influence is unmatched.

Primary Job Description:

We are seeking a full-time, onsite IT manager for our offices in Los Angeles. In this position, you will provide hardware and software setup and technical support to our staff of approximately 50 people. You will be responsible for establishing and enforcing security best practices for our technology. Additionally, you will provide technical support to our players, who are some of the biggest gaming livestreamers in the world.

Essential Functions:

  • Proficiency with Google Suite and services, focusing on administration.
  • Deep knowledge of best practices and advanced settings.
  • Experience with scripting and API usage for these services. integration of these services with software like Outlook, Thunderbird, and other clients
  • Experience supporting Mac and Windows systems and major software including: Adobe Creative Suite, Conga and NetSuite
  • Experience administering web-based tools including: Slack, Shopify, Monday.com, Dropbox, Box.com, 1Password and Docusign
  • Experience and proficiency setting up and maintaining office hardware including: Ethernet switches and WAPs, IoT devices, Sonos, Office keycard and security systems, Wifi cameras, VoIP telephony, Mac and Windows laptops and workstations, iOS and Android mobile devices
  • Experience and proficiency with gaming machine setup and maintenance: PC and console (XBox, Playstation) setup for gaming, Livestreaming software (OBS) support, Dedicated, high-speed Internet setup
  • Strong knowledge and experience with security best practices: Document backup and retention, Phishing, spam, and attack mitigation, Secure, strong credential policies and management, Social media security and access control

Minimum Qualifications

  • Equivalent of a Bachelor’s Degree in Computer Science/ Business and 2-5+ years progressively responsible, related experience, including knowledge of systems development methodologies.
  • Previous experience of product management experience
  • Must have excellent communication. Technical writing experience preferred.
  • Strong detail orientation and ability to apply the principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to multi-task and to work under pressure and short timelines.
  • Excellent planning, organizing, coordination, presentation, and time and meeting management skills.

Preferred Qualifications

  • Exceptional communication and listening skills; ability to convey complex ideas in a clear, concise manner to both technical and non-technical audiences
  • Someone with a technical background, and hands-on experience with systems architecture, object-oriented design, and patterns
  • Project Management capabilities; develop requirements, estimate work efforts, etc.
  • Experience with relational databases, SQL development, data integration, and data analysis
  • Balance technical skills with business savvy – ability to transform end-user needs into technical and functional requirements
  • Experience with full system implementation life-cycles of at least one implementation (analyze, design, build, test, implement, support)

What we offer

  • Fun place to work in a quickly growing, dynamic, and fundamentally innovative business
  • Friendly atmosphere with supportive team members and management
  • Opportunities for professional growth and career development
  • Opportunity to take part in cross-functional projects to make an impact and grow a business
  • Opt-in 401K participation
  • Medical/Dental/Vision benefits

(HITMARKER NOTE: You'd be doing us a real solid if you let FaZe know where you found this job post when you apply!)