This job listing expired on Oct 9, 2018
Tweet

As the Relationship Manager for Game Integrations, you will be the main point of contact between the Game Publisher/Developer and our Game Integrations tech team during the integration process. You will be responsible for assisting the Game Publisher/Developer by answering their questions, discussing the technical documentation and following them through the whole process and game life on FACEIT, providing ongoing support.

Responsibilities

  • Engage with the Game Publisher/Developer daily;
  • Serve as lead point of contact between the Game Publisher/Developer and the Game Integrations tech team;
  • Ensure timely and successful delivery of the integration projects;
  • Respond to technical concerns and problems, ensuring smooth implementation and launch;
  • Follow QA end to end joint test sessions, document and provide reports of those;
  • Assist the Game Integration Tech team by updating the tech documentation;
  • Expand the existing documentation based on the feedback from Game Publishers/Developers;
  • Prepare reports on the status of the current integrations.

Required Skills & Experience

  • Strong technical knowledge: you can understand how an integration works, how an API works, how an OAUTH 2.0 flow works and the like;
  • You can read and write tech documentation;
  • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail;
  • Strong verbal and written communication skills;
  • You are open, friendly and a genuine team-player;
  • Must have past experience in a relationship management role.

Massive plus if...

  • You have a FACEIT account and actively play on our platform;
  • You are a gamer, and love being up-to-date with the most recent releases.

Benefits

  • Pension plan;
  • Quarterly drinks and dinner in the office;
  • Monthly massages;
  • Quarterly team outings;
  • 5 a side twice monthly;
  • Lunch provided daily;
  • Kitchen stocked with refreshments, cereals, bread, spreads (coffee machines everywhere – our founding team is Italian after all!);
  • Your professional growth is important to us. We provide ongoing training opportunities.