This job listing expired on Oct 9, 2018
As the Relationship Manager for Game Integrations, you will be the main point of contact between the Game Publisher/Developer and our Game Integrations tech team during the integration process. You will be responsible for assisting the Game Publisher/Developer by answering their questions, discussing the technical documentation and following them through the whole process and game life on FACEIT, providing ongoing support.
Responsibilities
- Engage with the Game Publisher/Developer daily;
- Serve as lead point of contact between the Game Publisher/Developer and the Game Integrations tech team;
- Ensure timely and successful delivery of the integration projects;
- Respond to technical concerns and problems, ensuring smooth implementation and launch;
- Follow QA end to end joint test sessions, document and provide reports of those;
- Assist the Game Integration Tech team by updating the tech documentation;
- Expand the existing documentation based on the feedback from Game Publishers/Developers;
- Prepare reports on the status of the current integrations.
Required Skills & Experience
- Strong technical knowledge: you can understand how an integration works, how an API works, how an OAUTH 2.0 flow works and the like;
- You can read and write tech documentation;
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail;
- Strong verbal and written communication skills;
- You are open, friendly and a genuine team-player;
- Must have past experience in a relationship management role.
Massive plus if...
- You have a FACEIT account and actively play on our platform;
- You are a gamer, and love being up-to-date with the most recent releases.
Benefits
- Pension plan;
- Quarterly drinks and dinner in the office;
- Monthly massages;
- Quarterly team outings;
- 5 a side twice monthly;
- Lunch provided daily;
- Kitchen stocked with refreshments, cereals, bread, spreads (coffee machines everywhere β our founding team is Italian after all!);
- Your professional growth is important to us. We provide ongoing training opportunities.