Job Description

Epic Games is growing and is looking for Online Service Team Leads to join our mission in delivering free, cross-platform game services for all developers. First announced in December 2018, Epic Online Services will release engagement services throughout 2021 that help developers launch, operate, and scale high-quality online games.

The Online Service Team Lead will guide a team of Software Engineers, Testers, Analysts and others in providing developers the infrastructure and tools currently powering Epic products to create interactive experiences like never before.

Responsibilities

Lead team in creating and operating online systems and solutions spanning backend services, Web app, and SDKs
Own technical design and drive implementation of robust, highly scalable online solutions
Definition, delivery and ongoing improvement of SLAs for online services environment - system health and monitoring, reporting and response, on call resolution
Partner with stakeholders to establish clear priorities and defining expectations which translate to scope of work team can effectively deliver on
Team Management - understanding strengths and opportunities for growth, surfacing opportunities for development
Ongoing, transparent communication with a focus on expectations fostering trust with internal stakeholders and external partners
Deep knowledge and ability to drive best practices around industry standards including scalability, resiliency, security

Qualifications

7+ years software engineering industry experience developing online systems with object-oriented oriented programming languages. Java preferred
Proven track record of guiding and developing teams delivering online solutions at scale leveraging industry best practices and standards
Knowledge and understanding of system health, monitoring and troubleshooting for distributed online solutions
Hands-on development of applications with persistent connections (web socket, server-side events, etc)
Experience building asynchronous, non-blocking online services
Experience with any advertising and/or marketing technologies (DSP, SSP, DMP, Ad Serving, RTB, CDP, CRM, ESP) a plus

This is going to be Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.