At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
Discipline at Epic
Senior Salesforce Administrator
Epic Games is seeking a Senior Salesforce Administrator to join our growing Salesforce team in our Cary, NC location. The successful candidate will have a record of success improving processes and adoption using the Salesforce platform and ecosystem. The administrator will work closely with stakeholders, other technical teams, subject matter experts and business analysts to deploy new business processes for sales, marketing, services, support, legal, finance, etc. The Salesforce Administrator will also be responsible for day-to-day configuration, support, maintenance and improvement of our platform.
Responsibilities
- Serve as the senior system administrator for the Salesforce environment with 400+ internal users and thousands of external users
- Handle administrative functions including user account maintenance, reports and dashboards, and other routine tasks
- Design solutions to problems via declarative customizations utilizing the breadth of Salesforce’s offerings including Flow Builder, Process Builder, App Builder, formulas, custom objects, et al
- Research and vet new tools and/or AppExchange add-ons to solve complex business problems
- Construct documentation and coordinate/lead training when needed for change management purposes
- Improve user experiences
- Plan, implement and maintain complex security requirements
- Prepare for each new Salesforce release to ensure smooth transition and identify any new functionality potentially beneficial to our implementation and user base
- Provide clear view into the progress on the variety of projects on which you are working
Requirements
- Minimum four years of experience as a Salesforce.com administrator
- Salesforce.com Admin (ADM201 and ADM211) certified
- Sales Cloud, Service Cloud and Developer certifications preferred
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Strong understanding of Salesforce.com best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Previous experience working in a SCRUM or agile environment preferred
Epic Job + Epic Benefits = Epic Life
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay for 100% of the premiums for both you and your dependents. We offer coverage for Medical, Dental, Vision HRA, Long Term Disability, AD&D and Life Insurance, 401k.
All Epic employees enjoy drinks, snacks, and lunches every day, free of charge - and we offer plenty of annual celebrations for employees and family members to show the love we have for our people. Additionally, each year, we celebrate the Epic family with company-wide paid breaks, generous paid time off, and recognize individuals for 7 years of employment with a paid sabbatical - we think our people are pretty awesome!
Like what you hear? Come be a part of something Epic!
