WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
What We Do
Whether it’s driving a vision from start to finish or collaborating with teams to inspire and deliver projects of Epic quality, Epic’s production teams take pride in consistently delivering world-class products and experiences.
What You'll Do
We are looking for a strong Senior Business Analyst to join our Epic Salesforce team. In this position you will be responsible for interfacing with business stakeholders on current functionality and future projects in our Salesforce implementation. We are looking for individuals who excel in organization, have exceptional communication abilities and who are comfortable managing requirements of multiple complex projects. The ideal candidates are passionate about working in technology and have a history of working within technical environments.
In this role, you will
Identify, create and facilitate process design changes by conducting business and systems process analysis and design
Provide and support the implementation of business solutions
Provide thorough project analysis documentation
Manage customer relationships and expectations
Stay current with customer needs and strategies; communicate updates and findings to a diverse audience
Provide leadership to team members by mentoring and collaborating
Collaborate closely with the technical team to implement the requirements, and provide necessary guidance to testers during the QA process
Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and training and technical documentation
What we're looking for
A demonstrated history of serving as an experienced Senior Business Analyst, Business Solution Architect, Business Architect, or similar senior-level role
Must have experience working on enterprise projects as well as handling day-to-day operational requests from the business
Strong relationship-building skills & communication skills
Proficiency in data analysis
Experience working with and reporting out of Jira
Ability to create clear and simple visual diagrams of business processes or system interactions
Interest in mentoring or fostering BA skills in other team members
Excellent problem-solving and analytical skills
Preferred experience with Salesforce implementations and a Scrum-like development cycle
Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.