This job listing expired on Apr 25, 2024
About the Role
We are looking for a customer service focused Sales Enablement and Advertising Insights Manager with media experience to work to support the advertising sales team. You will be a crucial member of a growing team to support sales in meeting its goals and providing excellent customer service to clients.
You Will:
Proposal Management
- Build proposals, bringing together all the necessary elements, coordinating all of the elements of the custom or unique pitch components including concept, strategies, and organizing execution
- Produce all pre-sale documents including PowerPoint presentations, proposals and agency templates for distribution
- Be a consultative and creative partner to internal and external clients to develop meaningful custom solutions
- Work with all the necessary teams internally to ensure that the elements of the plan have been vetted and approved
- Create mock-ups and screen-shots for clear deliverables to client
- Work with other members of the sales team to secure requested offerings and work out win-win solutions if there are requests for competing offerings
- Work with the finance team on any new client approvals
- Enter IO into Order Management System
- Verify accuracy of Internal IO and client insertion order
- Be client-facing point of contact to ensure smooth execution and delivery
- Clarify any questions Production may have about the campaign
Client Management
- Support pre-sale pipeline management, reporting, and opportunity accuracy in CRM system
- Keep Sales informed of all important issues, updated and data associated with pre-sales efforts
- Attend local meetings when requested to assist Sales with clients
- Help Sales build solid relationships by planning and occasionally attending industry events
- Keep Sales in the loop on any issues that occur once the campaign is live
- Prepare all wrap-up reports to include delivery reports from operations, screenshots, and context/commentary around general success of campaign and lessons learned
- Provide highest level of customer service to clients, as an essential point person for custom content and ad projects
- Manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered
- Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization
- Keep sales apprised of all essential issues, updated and relevant data throughout campaign process
- Work with Production to troubleshoot live campaigns
- Provide clients with campaign reporting and wrap up decks.
- Run weekly or ad hoc reports for campaigns & clients
- Lead the development of branded custom content campaigns to ensure content is created to meet client expectations
- Verify monthly deliverables to produce invoices with Finance teams accurately
- Maintain up-to-date knowledge of Engine Media's site features and ad units
Data Analysis
- Advise clients and our teams on the development of measurement solutions & learning agendas for campaigns
- Establish client goals and campaign tracking efforts for key programs
- Present measurement results to clients in partnership with Sales and Client Success teams and establish insights and best practices for accounts and verticals
You Have:
- 3+ years of digital media experience
- Previous sales or agency experience
- Excellent knowledge of PowerPoint and Excel (can maintain complex spreadsheets)
- Sponsorship sales support experience with esports and gaming knowledge
- Knowledge base of all syndicated measurement as it pertains to the advertising industry (Comscore, Nielsen, etc)
- Background with media measurement tools and methodology from Brand Lift to Attribution
- 4+ years of domain experience in performance and growth marketing, in the consumer internet space
Bonus Points
- Video game industry experience
- Experience working in the media department for a major advertising agency
- Gamer with passion and understanding of Engine Media and UMG Gaming
- Experience managing performance marketing campaigns