Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.
What You'll do...
Learn about new processes, tools, and professional talents
Determine the clearest and most logical way to present information to achieve the greatest reader comprehension
Produce documentation in a quick turn-around environment
Meet virtually & brainstorm with Subject Matter Experts (SMEs) to derive improvements of older documentation
Independently gather information from SMEs who may have minimal documentation experience, and translate that into new documentation on highly specialized topics that will be read by an audience with a diverse skill set
Review and/or copyedit content developed by SMEs
Analyze information required for the development or update of policy, procedure, and form documentation
Create, or work with designers and analysts to create, attractive and informative flow diagrams, charts, and other visual aids, to assist readers in understanding a product or process
Communicate and collaborate with cross-functional teams of both technical directors, programmers, UX/UI designers, and support staff, to plan, develop, and produce high-quality documentation products in a fast-paced, high-pressure environment
Work simultaneously on multiple projects as assigned, and independently setting priorities to meet changing deadlines and scope-of-work definitions
Perform proofreading of general-audience, administrative, technical, and artistic instructions, and produce mechanical and substantive edits, correcting grammar, technical usage, content
Collaboratively develop standards for style guide for technical content within our growing organization
Create and use templates and style sheets to ensure product consistency and quality
Record page inventories for vetting and archival procedures as assigned
Ensures projects adhere to schedules and deadlines
You will have…
Technical Writing – 3+ years
Experience writing for web services and/or software products – 3 years
Relevant CMS expertise with a headless CMS (preferably Ghost) – 3+ years
Adobe Photoshop expertise – 2+ years
Jira experience – 1-3 years
Prior experience with a Live Services CNCF environment OR in Entertainment and/or Gaming Industry
Next-Level Awesome Extras Desired
Degree Major/Minor in a relevant field, such as English, Literature, Communications, and/or Writing a definite plus
Experience working with REST APIs
Programming and/or scripting experience
Experience in Training/Education
We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers.
We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more.
Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.