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General Description:

A full-time position, reporting to the Site IT Manager, focused on IT server-based solutions ensuring the development of games. You will provide direct support to development teams, focusing on the virtual environment (VMware), Public Cloud environment, automation tools, storage and Linux and Windows administration. The successful candidate will coordinate and improve the virtual environment without imposing on Service Level Agreements for all business-critical applications. You will implement productivity-enhancing tools for the game teams.

Key skills & Responsibilities

Key Skills:

  • 5+ years of systems and network experience.

  • 5+ years relevant production environment experience with VMware virtualization – scripting and automation, management, upgrades, and templates.

  • 3+ years’ experience with common private and public cloud services and technologies.

  • Experience with modern IT infrastructure automation technologies (Ansible preferred) with experience in common scripting (Bash, Powershell, Python, etc.) Windows experience including Active Directory management and experience with Windows Server 2012 and later.

  • 3+ years Linux (CentOS/RHEL) administration experience.

  • 3+ years relevant experience in storage administration, including ongoing administration, and support of NFS and CIFS. (Experience with NetApp an asset).

  • 3+ years' experience managing and maintaining server hardware – firmware, updates, physical upgrades and troubleshooting

  • 2+ years relevant experience with network administration and cabling - support, troubleshooting, and management.

  • Experience with Problem, Incident and Change Management system experience.

  • Experience with Container technologies (AKS/EKS, Docker, Kubernetes).

Responsibilities:

  • Help to facilitate development teams’ efforts to migrate from on-premise to public cloud

  • Troubleshoot application, network, and server level (hardware and software) problems for all internal systems.

  • Manage NetApp storage and VMware virtualization infrastructure including storage and VM provisioning and troubleshooting performance and permission issues.

  • Work with local and global development teams for assessment and issue management of production and development environments.

  • You will identify operational deficiencies and provide solutions to them.

  • You will be expected to be on-site at least 3 days a week

PERFORMANCE COMPETENCIES (Non-technical skills)

  • Excellent verbal and written skills.

  • Excellent problem-solving and critical thinking skills.

  • Work in a team and independently while also striving for innovation and improvement.

  • The ability to learn quickly and apply new concepts, principles, and solutions.

  • Dependable and committed to projects and tasks.

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers.

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more.

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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