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Electronic Arts

Senior UX Researcher - College Football

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Electronic Arts
πŸ‡ΊπŸ‡Έ Orlando, FL

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Development Technology & Solutions

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they drive quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.

The Challenge Ahead

We are looking for user researchers who have a passion for evaluating the gaming experience. You are motivated and excited to be part of an accomplished and advanced team shaping the future of EA games. Apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. Conduct strategic research alongside our team to help increase the quality of EA's products, and work with design and production teams to integrate usability and user research into the development process.

You will lead a research team for the upcoming EA Sports College Football game and you will report to the Senior User Research Manager.

Key Responsibilities

  • Embed into the College Football team and dead user research activities for the title
  • Understand and translate complex technical and design needs into research questions
  • Apply and tailor methods for assessing user engagement, user behavior, and use of entertainment products
  • Communicate research results to game teams and studio leadership and provide recommendations
  • Create new ways to share and distribute research insights across the studio and company

Qualifications & Skills

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry and/or education experience
  • You can assimilate new ideas and information quickly, recommend actions using objective data, and influence the actions taken based on that data
  • You have 5+ years' industry experience in research design and conducting user research studies across platforms
  • You have expertise in research design and experience in multiple research methodologies
  • Ability to travel occasionally

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.