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Electronic Arts

Security Operations Analyst

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Electronic Arts
🇷🇴 Bucharest

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

You will be part of the 24x7 Security Operations department, reporting to the Security Operations Manager. You will do the preliminary investigation for all security alerts/incidents, provide a resolution, identify the cause and propose measures to prevent further occurrence.

Key Responsibilities:

  • Monitoring/detecting/investigating security alerts received from security tools such as Anti-Virus, Intrusion Detection/Prevention Systems (IDS/IPS) and malware content protection tools into the Security Incident Event Management (SIEM).
  • Track the potential security incidents detected and reported within the dedicated ticketing platform.
  • You will take ownership and conclude on the resolution for the current security alerts/incidents.
  • Follow up on outstanding cases.
  • Coordinate with other departments within EA to help resolve OR escalate the security alerts.
  • Investigate emails reported by users and detected by internal tools as being SPAM/Phishing.
  • Suggest improvements to ongoing processes and workflows.
  • You will help us with security tools/endpoint agent deployments.
  • Meet the Service level agreements for internal ticket and track the Service level agreement for tickets opened to other teams.
  • You will help us with the internal vulnerability scans.
  • Send security notifications to the users.
  • Support security automation tools with information on new incident types/ patterns observed.
  • Provide root cause analysis.
  • Escalate to the next level the incidents/alerts according to agreed workflows.

Qualifications:

  • Understanding of Security principles and knowledge of security techniques and technologies.
  • Experience with virtual environments (any of ESX, QEMU, VirtualBox).
  • Experience with Endpoint protection solutions.
  • Basic Active Directory knowledge.
  • Incident Response experience.
  • Basic Networking knowledge

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.