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Help to develop and execute the creation of an incident-based security program within the Fraud and Player Security team. Support and maintain reporting for the program and team, as well as assist in the coordination of engineering efforts. This role requires a unique combination of security/program management expertise, coupled with investigative and strategic initiatives and development experience.

Responsibilities:

Collaborate with internal partners to represent as central security to support incidents and recommend improvement opportunities.

  • Create incident tickets; prioritize, assign and manage progress and take responsibility to complete on time.

  • Work with Product and Engineering to create and manage feature engineering tickets and bug tickets.

  • Gather and document requirements, lead internal prioritization discussions, manage and monitor ticket progress, and conduct validation in INT and PROD.

  • Conduct research and analytics, which may require complex SQL queries, and make data driven improvement recommendations. Monitor health of key player security metrics, research further as needed for critical anomalies detected, and coordinate policy and/or modeling support.

  • Support visualization dashboards and associated data aggregation.

Qualifications:

  • 2+ years of project management and analytics experience

  • Skilled with JIRA, SQL, and MS Products

  • Experience with business intelligence and visualization tools like Tableau or others

  • Excellent communication skills; written, verbal, and presentation

  • Detail oriented

  • Bachelor’s degree in analytics related field or equivalent professional experience.

  • Knowledge of account security and gaming industry a plus

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers.

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more.

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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