Product Manager, Live Services, Positive Play Group
Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.
We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.
At EA, we believe in the power of positive play. Being part of a gaming community should be fun, fair, inclusive and safe for all. That’s at the heart of the focus of the Positive Play Group - from partnering with game development teams to implement best practices, to new features that we are innovating, to the guidelines we've developed governing our player communities that reflect our values – all pointing to an ongoing commitment to build better, healthier communities inside, and outside, our games.
As the Product Manager, you will function as the Positive Play strategic lead for one or more games, identifying and prioritizing opportunities that align with the commitments we have made in our Positive Play Charter . You will identify player behavior patterns by working closely with a variety of teams, including game studios, brand teams, consumer insights and analytics, World Wide Customer Experience, and player communities. Our Product Managers will stay current on relevant work in the game industry, as well as other industries where online social community building and engagement takes place, and use this knowledge to create and pitch business cases around new product concepts that align with our Positive Play mission.
A Product Manager Will Also
- Leverage data and insights to influence and motivate game teams to use available technology and build features that are designed to decrease disruptive behavior and encourage positive play
- Develop Positive Play product roadmaps for the game, including defining technical and feature requirements as well as KPI’s
- Establish and frequently refine processes and workflows to deliver on the above responsibilities
- Provide day to day leadership that engages and inspires other leads and partners to deliver exceptional quality work towards the Positive Play mission
Qualifications
- 3-5 years experience in product management in a consumer facing role
- Demonstrated skill making use of large data sets to influence behavior change
- Ability to effectively balance the needs of technology, business, and user experience
- Ability to navigate competing stakeholder priorities and effectively engage those partners in productive decision making
- Written and verbal communication skills that are appropriate for many audiences at all levels in the organization
- Skill in proactively identifying risks and making changes with an appropriate sense of urgency
- Experience in the game industry is not required but would be a significant advantage
