Most companies call it HR. At Electronic Arts we made the deliberate decision to brand our organization People Experience (PE). It is not just a play on words, PE is a team of cultural stewards who carefully create programs and talent strategies that directly impacts our teams' experience and enables our People to achieve the most meaningful work of their careers.
We recruit the best diverse talent on the planet and supporting their growth through learning programs, internal mobility, affinity group participation, and leadership development. We listen to our employees and dive into analytics to anchor our recommendations and decisions to keep engagement high. Last but not least, we're responsible for a total rewards strategy that incentivizes equitably, provides outstanding benefits, and ensures a safe and inspiring workplace for our teams.
You will join the team as a People Operations Coordinator for a 6-month contract. You will report to the Senior Manager of People Operations.
Responsibilities:
- Manage a high-volume of requests specifically on Flexible Work Model arrangements, providing support and troubleshooting on tasks.
- Tracking Flexible Work Model arrangements within Workday and updating these to ensure information remains up-to-date and accurate.
- Maintain the Flexible Work Model Google Sheets tracker and verifying that all requests are added to the corresponding tabs.
- Issue paperwork on a global scale, following country requirements for Flexible Work Model arrangements.
- Update documentation/guides on Flexible Work Model arrangements so the contents remain current.
- Partnering with Talent Mobility to ensure requests are dealt with promptly that meet the service level agreements set and that all information is provided.
- Thoroughly understand the Flexible Work Model process and policies.
Qualifications:
- Experience quickly responding and managing multiple requests at one time.
- Creative thinker who sees the possibilities, is open to applying new thinking and first-time solutions and is passionate about exceeding customer expectations.
- Capability to problem solve and think critically through special situations and employee queries.
- High attention to detail and documentation.
- Excellent oral and written communication skills.
- Well versed in Google Drive, MS Office - has strong Excel, Word, PowerPoint and SharePoint skills.
- Experience completing projects efficiently and within regular fixed deadlines.
- Understand and exhibit "customer-first" thinking and design.
- Workday (HRIS System) and ticketing system experience.
About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
