Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

The Player & Quality Insights team focuses on understanding player behavior and designing player feedback activities to help develop high-quality games to meet our player's expectations.

Our team helps game teams understand the quality of the player experience by delivering insights and feedback to teams, helping them translate that feedback into actions and by providing a continuous view into their overall quality trajectory.

If you are passionate about delivering the best possible player experiences, this is a role of a lifetime.

The Role:

The ideal Development Director is passionate about delivering the highest quality games in partnership with our talented team of developers across our worldwide studios.

You will report directly to the Head of Player and Quality Insights and oversee the operationalization of the overall global strategy, budget, staffing and risk management. You will also ensure our overall operational excellence and the growth and mentorship our worldwide operations team.

We are an equal opportunity employer, who welcomes all qualified candidates. We value diverse teams, unified through collaboration, culture and craft, and encourage our team members to bring their unique perspectives to the table.

The Role:

  • Help achieve the strategic vision and goals; establish practices that ensure organizational success.

  • Communicate with the team, leadership and partners; connect daily tasks to organization goals; support our vision.

  • Organize and help the team to remain focused and on track, address conflicts or bottlenecks; provide project and goals context; established mindset for continuous improvement.

  • Mitigate risk on an ongoing basis.

  • Build and evolve our team; identify resourcing needs, foster a diverse and inclusive work environment that enables employees to reach their potential.

  • Monitor team performance to identify risks, opportunities and industry trends.


  • Minimum of 8 years project management and team leadership experience.

  • Education requirement University degree bachelor's or equivalent professional experience.

  • Experience in multiple project management methodologies

  • Established change manager, you excel at the opportunity to solve business issues and through strategic vision and process improvement.

  • Manage numerous processes, people and projects simultaneously.

  • Experience using data to contribute to product quality and project efficiency; effective at understanding. dashboards and measurements to support the needs.

  • Develop best practices and tools for project execution and management.

About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.