Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.
We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together accomplished people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.
Join us in driving the next revolution in games.
How Development Technology & Solutions (DTS) supports EA
The teams we support span four continents, bringing together diverse individuals passionate about their craft from across the globe. Our teams are involved in every development phase while improving our collective expertise to create greater experiences for players. DTS Teams help create some of the most beloved games and support ongoing live services across the EA portfolio. Through the latest technology, data-driven insights, and state-of-the-art practices, our teams promote quality and directly impact players. We are a learning organization, sharing collaboratively and exploring better ways to solve challenges in creating amazing games for hundreds of millions of players worldwide.
What an Advanced Internal Communications Lead does
Reporting to the senior manager of learning & communications, a person in this role will work with Executives, Directors and other partners to initiate, recommend, develop and deliver strategic communications for a variety of audiences through different communications routes or forums. On any given day, the work involves working with people around the world in many different roles to understand and identify the communications needed to support our culture of knowledge sharing, community, and one-team collaboration. This role requires flexibility, creativity, innovation and taking the initiative to understand or learn more about our partners, practices and games to design scalable solutions that help EA and the people across our team.
Who you are
You enjoy working in a team environment of constant change and are flexible in how you find solutions. You are comfortable navigating highly ambiguous requests and identifying the correct or best-fit solutions to suit.
You are an expert in your field and primary point of contact to support your partners for their communications needs.
You are creative and passionate in your ability to support different needs and scenarios, partners know you are interested in solutions that are flexible but appropriate to their needs even if they don't know best fit themselves
You are metric driven, able to identify improvements or recommend changes through data. You are effective at managing projects, both large and small, and you don't let the process block creative solutions or changing realities.
What you will do
Strategic communications planning appropriate to the need, and lead agreement through your knowledge of communications practices and expertise
Write and design internal employee communications large and small, accurately identifying time estimates, owners and deliverables accordingly
Work within a lean team of fellow communications and learning professionals, with separate areas of ownership and support one another on specific asks.
Balance the cultural needs of the organization with the business realities or strategy of our teams, finding a balance between the two and aligning partners accordingly.
Create high-quality effective communications to support identified change and project communications, which may include content management systems, internal email communications, targeted content delivered via employees preferred channels, high-impact presentations, or "ghost writing" for senior partners
What you will need to know to be successful
3+ years of proven experience in a communications environment with short timelines with a variety of stakeholders.
Experience working with Executives who are more focused on strategy than operational realities, bridging the gap when recommending strategic communications and drafting clear communications.
Strong knowledge in how people in large, diverse and globally dispersed organizations want to receive information in both formal and informal routes and content.
You will have experience in tools for content creation and internal communications. Examples include Adobe Creative Cloud, Microsoft Office, Google Workspace, Zoom, Slack, and common email marketing tools.
About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.