RESPONSIBILITIES:

Oversee the delivery and growth of best-in-class certification analysis and recommendations by the Square Enix Compliance QA (CQA) team;
Manage and support the CQA team with respect to hiring and professional development;
Provide budgetary feedback and manage human and material resources for the CQA team, across products;
Monitor QA data to ensure compliance with departmental standards;
Maintain proficiency via training and personal skill development;
Inform and champion effective training and improvement plans for the CQA team, in line with Square Enix administrative policies;
Drive implementation of SEQA management initiatives for the CQA team;
Engage with developers regarding any work product feedback ;
Liaise with other Service Line Managers and PMs to maximize efficiency of the CQA group;
Exemplify an exceptional standard of work ethic and technical competence.

EXPERIENCE & QUALIFICATIONS:

High School Diploma;
College Degree an asset;
6+ years of QA experience in a QA environment with knowledge of QA practices and procedures;
2+ years managing teams in a software QA environment;
Knowledge of JIRA or equivalent defect tracking database;
Knowledge of test case scoping, techniques, management, and tools;
French speaking/writing skills required;
Strong language skills (written English);
Ability to work in a methodical and logical manner;
Strong knowledge of at least 3 videogame platform technical requirements;
Strong knowledge of platform and test environment limitations;
Working knowledge of non-console hardware and operating systems;
Experience in leading teams, preferably software test teams;
Knowledge of MS Office suite.

INTERPERSONAL QUALITIES:

MOTIVATION & INTERESTS: