We are looking for a collaborative and thoughtful Product Policy expert who will help drive our mission of building Discord responsibly with a keen focus on our revenue driven products.
What you’ll be doing:
Partner with Product, Engineering, Design, Legal, and Safety to identify risks in new visible and invisible product changes and work with those teams to build mitigations into the product design.
Build and maintain knowledge about Discord’s products, internal tools, and infrastructure.
Create frameworks and product policies in support of building Discord responsibly and ethically.
Work closely with Platform Policy and Trust & Safety to evaluate the policy and enforcement impacts on new product changes and scope the necessary requirements to support those teams.
Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.
Potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.
What you should have:
Experience working on relevant issues, such as research, or specialization from a non-profit, community organization, game company, or tech company:
Creator revenue or creator economies;
Apps and game stores
Experience in working cross functionally with Product and Safety teams
Experience in writing product policies that handle product governance, responsible design, ethical ML, or
Bachelor’s Degree or equivalent experience
Familiarity with project and/or program management
Passion for supporting both your team and our users
Strong organizational and communication skills
Attitude of open-mindedness, collaboration, flexibility, and always questioning your assumptions.
Familiarity with Discord
Experience in international monetization issues
Experience working with or developing products for teen creators and developers
New York City residents only: Minimum salary of $133,000/year + equity and benefits Note: Disclosure as required by NYC Pay Transparency Law. Colorado residents only: Minimum salary of $106,400/year + equity and benefits Note: Disclosure as required by sb19-085(8-5-20).
Benefits and Perks
Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
Mental health resources and quarterly wellness stipends
16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
Paid parental leave (plus fertility, adoption and other family planning benefits)
Flexible long-term work options (remote and hybrid)
Volunteer time off
A diverse slate of Employee Resource Groups
Plus commuter contributions and other perks for office-based employees
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!