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Gaming Product Experience Manager

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🇺🇸 Austin, TX

Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Join the fast-moving and dynamic PC Gaming industry as a Senior Advisor on our Client Product Group to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Gaming Product Experience Manager you will act as the customer advocate working closely with Engineering, Product Management and Marketing to elevate the product experience and ensure customer satisfaction goals are met. You will conduct in-depth analysis to understand customer needs and challenges, optimize current solutions and identify opportunities of improvements.

Key Responsibilities:

  • Lead the product experience and customer advocacy activities for the Gaming products
  • Develop comprehensive market research and competitive analysis
  • Work with cross functional experts and industry partners to bring an established product vision to fruition
  • Deliver executive readout to senior leadership teams

Essential Requirements

  • 8+ years of relevant work experience – preferably in Product Management
  • Excellent technology and product/engineering skills
    Advanced understanding of the Gaming industry, Consumer products and competitor offerings
  • Excellent interpersonal and communication skills
  • Ability to synthesize complex content into short, digestible, non-technical language
  • Demonstrated ability to lead, motivate and influence others to achieve results and to work effectively with senior management

Desirable Requirements

  • Master’s Degree in Business, Marketing, or related field
  • Proven experience in the Gaming industry

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.