Overview

The Esports Community Manager will oversee and ensure the success of CSU-Global’s gaming and esports community. This position will work to continually engage and develop the community as well as manage esports rosters and build relationships internally and externally. The Esports Community Manager will be responsible for monitoring the day-to-day communications with community members, reporting to internal stakeholders of the community’s status and managing/coordinating local and away events. This position will require an individual who has experience with the esports industry at the college-level, effective communication with internal/external stakeholders and a strong understanding of how to build/maintain an online-based community. The Esports Community Manager will manage student-led positions within the esports rosters, so that student players can compete freely without being hinder by the logistics of the program. Student-led positions will manage the day-to-day operations and logistics aspect of the esports community.

The Esports Community Manager will manage student-led positions within the esports rosters, so that student players can compete freely without being hinder by the logistics of the program. Student-led positions will manage the day-to-day operations and logistics aspect of the esports community.

Responsibilities

About Colorado State University-Global Campus:

Our Mission: Colorado State University-Global Campus is committed to advancing student success in a global society, investing in human capital, expanding the state economy, and enhancing the quality of life for citizens in the state of Colorado and beyond by providing access to dynamic degree programs characterized by academic excellence, innovative delivery technologies, and strong stakeholder engagement. Our Vision: CSU-Global Campus is the premier provider of innovative, higher learning opportunities for nontraditional students in Colorado and beyond.

Colorado State University-Global Campus (CSU-Global) was created by the Colorado State University System Board of Governors in 2007 as the first 100 percent online state university in the United States. CSU-Global is focused on facilitating adult success in a global marketplace through career-relevant education including bachelor's degree completion and master's degree programs. Embracing the land grant heritage as part of the Colorado State University System, CSU-Global sets the standard for quality and innovation in higher education through its expert faculty trained in working with adults in an online learning environment, and through its dedication to student retention, graduation and workplace success. CSU-Global’s student focus requires employees to work in a fast-paced, dynamic, team environment.

Job Duties/Performance Objectives:

Manage day-to-day relationships with gaming and esports community members through various channels (Discord, Twitch, Connect, etc.) to drive participation.
Schedules of events
Community content
News and updates
Maintain Discord server on a regular basis to mitigate issues and involved in student interactions.
Promote esports team through content creation and communication strategies.
Continual engagement with student populous to drive participation and interest of gaming and esports community.
Establish sponsors and partnerships with companies to promote esports community.
Manage, host or coordinate online events on a recurring basis.
Provide oversight and guidance to esports rosters.
Assessing communities needs/concerns and reporting community status internal stakeholders.
Build relationships with other college gaming/esports communities.

Skills:

Interpersonal communications
Strong written/verbal communications
Understanding of gaming systems
Understanding of gaming/Esports industry at the college level
Strong understanding of Discord communication’s software
Building and being apart of online communities
Understanding of Twitch and YouTube platforms
Excellent customer service

Competencies:

Professionalism
Accountability
Data collection and reporting
Research
Program management

Qualifications

Experience & Education Requirements:

High school diploma or GED required; minimum of 2 years of college
2+ years of relevant experience.
Direct experience building, working with and managing online communities.
Experience with online video platforms (Twitch & YouTube) and communication platforms (Discord).

Additional Information

Application Instructions:

Applications will be accepted until an appointment is made. Applications must include: resume; cover letter addressing interest and qualifications; names, addresses, phone numbers, and email addresses for three references. Applications will be held in confidence except for the individuals invited for campus interviews. All applications should be in Microsoft Word format.

Performance Assessment:

Performance assessments are required to help determine the candidate’s ability to perform the duties of the job. The performance assessment will test the candidate’s ability to apply the skills and competencies listed above.

EEO:

Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.