Operations Program Manager

General Purpose:

Manage operations and supply chain of key commodities, products, and services in HID/Audio portfolio to lead new product introductions (NPIs) through ramp and drive operations excellence during mass production (MP)

Position Summary, Responsibilities and Expectations:

Operations and Supply Chain Management:

• Lead NPI and ramp readiness activities with ODM/OEM contract manufacturers to ensure successful launch and transition to MP
• Manage capacity and supply vs. demand to close gaps and build appropriate buffer while minimizing excess and liability
• Develop strategies and collaborate with internal and external stakeholders to achieve best-in-class operations and supply chain processes
• Collect and update supplier scorecard and other relevant reports to track KPIs and drive improvements to build a robust and competitive supply chain
• Develop and maintain good working relationships with suppliers

Production Planning and On-Time Delivery:

• Build models and review plans with ODM/OEM contract manufacturers and internal stakeholders to ensure availability of materials and capacity to meet ramp
• Identify and analyze risks early in NPI, including business models, capacity, yield, and logistics, and drive these to resolution prior to ramp

Cross-Functional Support:

• Engage departments across Engineering, Marketing, Planning, and Quality from NPI through MP to launch and scale our products and services
• Manage new and existing changes including design, materials, supply/demand forecasts, infrastructure, and logistics from concept to execution

Project Management:

• Ability to manage and prioritize all the above tasks
• Facilitate summary reports and recommendations and other ad-hoc activities for management review
• Build roadmaps and schedules to track tasks to completion and not lose sight of goals

Essential Skills and Experience:

• 5+ years of supply chain and operations experience
• Accomplished history in creating supply chain and operations strategies and achieving results
• Hands-on knowledge in manufacturing and/or supply chain of consumer PC products such as keyboards, mice, headsets, controllers, as well as their electrical/mechanical components
• Significant experience working with ODM/OEM contract manufacturers to drive design, proceses, operational cost-efficiencies, and supplier quality management
• Up-to-date knowledge on competitive market landscape and trends affecting the consumer electronics industry
• Outstanding analytical capabilities with proficiency in MS Excel and databases to extract, manipulate, and organize large datasets
• Excellent written and verbal communication skills with proficiency in MS Word and PowerPoint to create and deliver presentations to executives
• Ability to work cross functionally in a dynamic environment and travel internationally
• High degree of flexibility during evenings and weekends to collaborate with international teams
• Strong work ethic and goal-oriented
• Ability to lead, mentor, and build concensus as a team player
• Bachelor’s degree in a business or science/engineering field, MS or MBA preferred
• Bi-Lingual: English and Mandarin