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Online Sales Manager (D2C)

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πŸ‡ΊπŸ‡Έ Fremont, CA

General Purpose

  • Responsible for a team of dedicated customer advisors that will provide pre-sales advice, leading up to conversions, via chat, telephone, and other channels
  • Increase direct-to-consumer sales, while building a genuine relationship with customers of Corsair, leading to increased loyalty
  • Create sales scripts for every product category, in cooperation with product management
  • Create direct-to-consumer sales strategies, as well as drive sales campaigns and promotions, working together with the e-Commerce team

Position Summary, Responsibilities And Expectations

  • Entrepreneurial: you are excited by the challenge of building the future.
  • Engagement: you have lots of energy, you want to learn and you are committed to succeeding.
  • Be a hyper-communicator. Success in this role is dependent on frequent communication between different departments and business units.
  • Develop best practices for online sales, and defining success metrics
  • Aptitude to hire and train sales advisers in online sales and marketing skills
  • Maintain professional internal and external relationships that meet Corsair’s core values

Essential Skills And Experience

  • BA/BS preferred, or combination of education & work experience
  • More than three years of e-Commerce experience, preferably in the computer/consumer electronics/gaming markets
  • Experience with digital marketing and online sales
  • Exceptional written and verbal communication skills
  • Prior team leadership and coaching experience