General Purpose

The Director, Web & eCommerce will be responsible for:

Lead Corsair’s eCommerce website business for D2C sales including hardware, software, and services

Position Summary, Responsibilities And Expectations

Lead eCommerce program and own process development to improve site, drive sales, and cross sell retail products and services
Lead performance optimization on all aspects of site experience (including SEO, desktop and mobile web experience, funnel testing, and merchandising & promotions)
Partner with marketing to align on unified user experience and optimize on-site conversion across a portfolio of products and services
Oversee product roadmap and backlog to ensure key site capabilities are being delivered and bugs are being fixed.
Partner with analytics to oversee dashboards & reporting, use data driven insights around targeting, segmentation, and site behavior/performance to guide iterative process for continuous improvement
Manage projects within eCommerce and collaborate across teams to push to completion
Lead P&L management, collaborate across departments and be the intersectional voice at the table for the eCommerce business
Lead, manage, and grow the Web & eCommerce team, report to head of D2C & eCommerce

Essential Skills And Experience

8-12+ years in eCommerce, experience with site/product management working with engineers, content, and business intelligence
BS/BA in marketing, economics, engineering, or other technical field
Proven project management and process development skills with track record of driving performance across teams, experience in productivity and management software (Asana, Jira, etc.)
Well versed in defining roadmaps and working with teams that employ agile/scrum software development methodologies
Experienced with CRM and CDP management and detailed segmentation/targeting/messaging strategies, technical database skillset preferred
Ability to “dive under the hood”: quantitative, data-first approach with strong analytical deduction and diagnostic ability to find and solve problems, ability to grow team members to do the same
Excellent presentation, interpersonal and analytical skills with the ability to communicate complex concepts clearly and persuasively across different audiences at varying levels of the organization