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ChillBase studio is an independent and innovative player in the gaming industry. We’re fueled by our passion for crafting outstanding products. Our ongoing projects are in full swing, and we’re dedicated to delivering top-notch work without being tied down by a strict corporate structure.

Our flagship project is OneState, a hardcore mobile MMO on Unity set in a realistic open world. If you are seeking to be a part of an engaged team, work on captivating projects with minimal bureaucracy, and receive regular, constructive feedback, then you’ll find your place with us.

What we want to see:

  • At least 2-year experience in customer support in IT/GameDev companies;

  • Experience with tools such as Zendesk, Usedesk;

  • Experience working in task trackers (Asana/Trello/Jira/FlowFast);

  • English level C1-C2;

  • Portuguese level B2-C1;

  • Familiarity with gaming communities and terminology.

What you will be doing:

  • Responding to user messages/questions/issues;

  • Assisting players in resolving disputes;

  • Tracking and reporting technical issues to the development team;

  • Providing feedback to players on their issues.

What we offer:

  • Contract employment with a Cyprus-based company;

  • Remote work;

  • Flexible start to your day, a comfortable and friendly team atmosphere;

  • 100% compensation for vacations and paid sick leave;

  • Flexible pay range: we acknowledge your skills and experience accordingly;

  • Opportunities to bring your ideas to life, freedom for creativity, and decision-making;

  • Skill development and personal growth through an individualized development plan;

  • Pay adjustments based on skill progression and the complexity of tasks;

  • Enjoying joint chill and activities :)