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Camouflaj

IT Specialist

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Camouflaj
πŸ‡ΊπŸ‡Έ Bellevue, WA

Camouflaj, the studio behind RÉPUBLIQUE and IRON MAN VR, is looking for an IT Specialist to join our team.

RESPONSIBILITIES AND DUTIES

  • Supporting Perforce, Jira/Confluence, Unity, and other essential software
  • General support of Windows 10, iOS, and Android operating systems
  • Installation of software updates and packages
  • Basic network, VPN, and remote access support
  • Daily support of desktop computers, printers, VR equipment, and dev kits
  • Imaging computers and setting up new workstations for onboarding new employees
  • Keeping system images up-to-date and current for all supported systems
  • User access and security permissions configuration for all user-facing services
  • Basic troubleshooting of issues with Windows firewall and local workstation security
  • Routine and emergency virus, malware, and spyware remediation
  • Management of cloud-based or other workstation backup software
  • Support and access of company Wi-Fi
  • Update and add documentation to the IT Confluence space
  • Daily updates of all tickets and request in the ticket system

SKILLS NEEDED

  • Capability to diagnosis and fix issues with all hardware components in a PC
  • Including motherboards, video cards, memory, hard drives, solid state drives, network cards, and audio cards
  • Strong interpersonal skills
  • Ability serve and relate to people and issues with empathy, compassion, understanding and support
  • Ability to work cross functionally with all disciplines
  • Be able to work independently and track work through to completion
  • On call status if needed
  • Willingness to work on site at the studio every weekday

NICE TO HAVE

  • Knowledge of Linux or Mac OS
  • Familiarity with at least one scripting or programming language
  • CompTIA Network+, A+, and Microsoft MCDST
  • At least two years of experience in an IT Specialist or Desktop Support role

Please send your resume, cover letter, and any supporting materials via the button below. Good luck!