We are looking for a Venue & Esports Assistant Manager.

You will need to be great with customers. Energetic, people person. Able to deal with difficult issues in a high-pressure environment. Must be able to come up with great ideas which can help grow the business.

You will be responsible for:

• Managing our booking system
• Promoting our services
• Create and maintain a community both in the venue and online through our social media channels
• Run promotions on and offline to boost sales.
• Hire, train and manage staff
• Create staff rota
• Cash up tills and depositing money to the bank.
• Manage all Health and Safety forms.
• Grow relations with publishers, sponsors and other brands.
• Plan and execute events at the venue. Everything from esports competitions, cosplay & brands.
• Work with the owner to make sure the venue is growing each week
• Work with the bar manager to make sure the bar is turning over the right amount, that promotions are being created etc.
• Troubleshoot any issues with the venue including gaming PCs hardware and software.
• Deal with any customer issues

Requirements:

• Previous experience with references in managing a venue
• Experience in esports or have a passion for gaming and esports
• Exceptional communication skills
• Willingness to work during peak hours, including nights, weekends, and holidays.

Your EXP

• Experience of managing budgets and achieving targets
• Experience of staff scheduling and workload planning
• Experience of managing teams
• Great customer service experience and mind set
• Experience in the F&B industry (not essential but helps).
• Knowledge about esports and the industry.

35 Hours / Week - Sudbury, Suffolk

Competitive Salary and Bonus offered.

Please email a cover letter & CV.