Are you interested in delivering high-impact solutions to the complex problems of monitoring and operating world class online entertainment services? Is "Automate Everything" your catchphrase? Do you enjoy data extracted from a well-monitored system? If so, then we are looking for you.

As a Bungie NOC (Network Operations Center) Engineer, your time will spent gathering customer requirements, updating tools, developing new features, improving workflows, and supporting investigations. Your mission will be to improve the tools and pipelines that our frontline operators use in their daily workflows to monitor, deploy, and maintain the online experiences for which Bungie is well-known. Working with our team of professionals, you will interface with cross-discipline IT, Operations, Data, and Service teams to solve problems that stand between us and the swift resolution of incidents.

During these uncertain times and rapidly changing environment surrounding COVID-19, all positions at Bungie are subject to onboarding and working virtually/remotely.

RESPONSIBILITIES

Build and maintain tools and pipelines using C#, Python, PowerShell
Translate team goals into actionable plans
Collaborate daily with cross-discipline IT, Ops, Services, and Data Platform teams
Invent, extend, and maintain features, workflows, and tools
Support and improving HA applications with cross-discipline customers
Owning new projects to address operational and incident management tedium
Communicate with internal and external partners
Create and maintain documentation for tools, platforms, procedures, and escalations
Support On-Call escalation of critical monitoring, alerting, and incident management pipelines
Implement and Develop custom integrations between in-house, open source and enterprise systems

REQUIRED SKILLS

Knowledge of core programming principles and workflows
Knowledge of OSI network model and applied troubleshooting
Strong communication skills: Verbal and written
Experience with CI/CD practices
Proficiency with C#, Python, PowerShell and BASH
Proficiency with Debian/Ubuntu Linux Administration
Proficiency with Windows Server and Hyper-V Administration
Proficiency with Kubernetes/Docker containerization technologies
Full-stack troubleshooting for RESTful API's, stream-processing, services,
and mixed Linux/Windows hosting infrastructures
Experience with extending monitoring pipelines, queries, and automation

NICE TO HAVE SKILLS

History of personal DevOps and Programming projects
Experience with deploying full-stack solutions
Experience with Infrastructure as Code (IaC) practices
Proficiency with Redis Cluster deployment, troubleshooting, and Administration
Experience with alert correlation & deduplication
Experience with supporting and developing workflows in Atlassian JIRA Datacenter
Experience with project planning
Experience developing RESTful microservices
Familiarity with SQL and NoSQL database technologies
Proficiency with Java or Groovy