Bungie is seeking a Business Operations Manager to drive program management for Strategic Initiatives focused on Sales and Marketing cross company initiatives between Bungie and Sony. Reporting to the Principal Business Operations Manager, Strategic Initiatives, the BOM is responsible for both advising on and operationalizing defined Sales and Marketing workstreams to drive revenue and optimize costs derived from the Bungie Sony partnership.
This role will be the central hub of gathering initiatives, goals, KPIs and reporting across Sales, Marketing, and Publishing discipline leads and directors, game directors, project leads, and department heads. The BOM mainly plans, collaborates, prioritizes, and executes across Bungie, and may also be asked to participate in selected Sony and partner meetings and collaborative efforts to gain foundational knowledge and experience to build resiliency of the Strategic Integration team.
The BOM will engage with studio leaders to create a Bungie support structure that feels good to internal stakeholders. The BOM ensures that Sales and Marketing workstreams and prioritized acceleration efforts are woven into the understanding and rhythm of the business rituals currently in place such as AOP (annual operating plan). As the Office of Strategic Initiatives capabilities gets established, it's expected that the BOM will be the driver for short- and long-term planning of the shared Sales and Marketing portfolio.
RESPONSIBILITIES
Drive execution of strategic initiatives and projects for Bungie + Sony Sales and Marketing teams
Continuously improve the group’s velocity, cross-function collaboration, and transparency with Finance, Legal, and Production as needed
Foster the organizational culture of continuous learning and ongoing improvement, formal and informal knowledge-sharing practices in support of integration best practices.
Ensure Bungie + Sony Sales and Marketing KPIs are tracked and measured in Bungie’s AOP priorities and programs.
Foster a strong and healthy relationship between Bungie and Sony teams
Contribute to the structures, processes, and plan documentation to deliver Bungie’s obligations to Sony as a publicly-traded company
Work across Bungie with the Principal BOM to build the necessary infrastructure, process and governance for us to be successful
Build confidence with executive, publishing, G&A, and game leadership at Bungie around proposed Sales and Marketing strategies
Help shape Business Operations excellence at Bungie
Supports Bungie’s commitment to diversity and inclusion, and values a diversity of perspectives
REQUIRED SKILLS
Outstanding project management acumen: building and maintaining work backlogs; tracking, scheduling, and driving projects to completion through enterprise tools
Experience with global go-to-market campaign operations
Proven experience in rapidly learning new methods and processes and adapting them to critical business needs
Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
Possessing a high degree of ownership, emotional intelligence and situational awareness
Exceptional problem-solving skills. Proven ability to understand, simplify, and solve any problems in a fast-paced and constantly evolving environment
Exemplary written and oral communication skills.
Ability to create and deliver executive presentations and communications in support of portfolio
NICE-TO-HAVE SKILLS
Experience with Games Publishing, Global Marketing, SaaS or Software industry
Experience with agile/scrum and plan-based development processes and tools. Including continuous improvement in all aspects of the role
Experience with Confluence, Asana, Miro and/or Jira
So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!
Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.