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The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA.

We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and we want the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work.

About the job:

If you are a QA leader with proven management experience, a stellar track record providing software quality confidence, and you value a tight knit team that celebrates self-expression and a multi-disciplinary approach then join us to help deliver excellence on the team!

Covid-19 Hiring Update: This role is anticipated to be assigned to work on-site at an Activision Blizzard office. However, we understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

  • Manage a QA team and partners to deliver our global testing strategy

  • Oversee multiple projects in various stages of the development cycle

  • Innovate technology and process improvements into the product SDLC to improve quality, speed, reliability, and predictability

  • Lead, recruit, coach, and manage a team towards individual and team excellence

  • Influence cross-functional teams on end to end strategy, test execution, and reporting

  • Accountable for the quality of all deliverables, workflows, and relationships for the test team

  • Partner and provide high-value quality-related services to production leadership

  • Forecast and manage the product’s test schedules, needs, dependencies, and resources

  • Develop and manage the master test plan for the product

  • Drive quality projects with regional teams, partners, stakeholders, and QA teams

  • Set and drive annual and continuous improvement goals for the team

  • Contribute to long term QA vision creation and drive communication outward with stakeholders

  • Facilitate resolution of project impacting issues that require intervention

  • Champion and influence software development best practices and the customer experience

  • Present formal business reviews regularly

Requirements

  • Experience leading test teams: 5+ years

  • Personnel Management experience: 3+ years

  • Experience with gray/black box test methods

  • Experience with game engines, content and asset editors, and shared technologies

  • Experience building and maintaining strategic partnerships and developing insource and outsource solutions

Pluses

  • Game development experience while in a QA leadership role

  • White box testing experience

  • ISTQB Advanced Test Manager Level or equivalent

  • Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, or SQL

  • Certification in any of the following: PMP, Scrum Master, ISTQB-ATM

  • Passion for Blizzard’s line of products and services

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected] General employment questions cannot be accepted or processed here. Thank you for your interest.

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