Blizzard Entertainment games don’t just begin with game ideas or end once those games are released. A lot more goes into the creation of a Blizzard product than the work of developers—and we support our games for years after they’re in the hands of gamers worldwide. Operations teams support, evangelize, and improve our games. As part of Blizzard operations, human resources (HR) supports our employees and business units on a global scale. Our culture embraces creativity, rewards excellence, and encourages expression because every voice matters.

Blizzard Entertainment is looking for an experienced and creative Senior Manager, Human Resources to join our HR team. This role will be an HR business and thought partner to several teams and will actively participate in HR projects and initiatives across the enterprise. This position will report to the Senior Director, Human Resources.

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is slated as a remote position, with some travel to headquarters, should circumstances allow this in the future. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

Lead, facilitate and optimize the delivery of consistently excellent people-related strategy in the areas of organizational design, planning, on-boarding, employee communications, training, performance management, employee relations, benefits, compensation, compliance, and mentoring
Partner directly with our leadership team to influence organizational change and transformation
Translate business goals into integrated, actionable talent strategies and initiatives that help grow the business and deliver results
Establish and implement HR plans that effectively communicate and support the company’s core values, vision, and overall business objectives while paying attention to the impact on employees
A trusted business partner to coach and develop leaders on people practices that will create a highly engaged culture of high performance; deliver management coaching and training where needed to front-line managers and senior leaders
Partner effectively with centers of excellence - Talent Acquisition, Total Rewards, Organizational Effectiveness, HR Technology, to provide input and execute on HR programs and initiatives
Provide guidance and input on workforce planning to support business strategy
Analyzes trends and metrics in partnership with the broader cross-functional HR team to develop solutions, programs, and opportunities for learning
Support and resolve complex and escalated employee relations issues
Maintain in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance
Operate in a collaborative, positive and open manner— modeling key cultural drivers in your work, team interactions, and relationships with partners and employees
Build effective work relationships at all levels of the organization, influence behavior, and manage change
A cultural advocate: proposes / facilitates actions to support employee engagement
Work closely with management and team members globally to improve work relationships, build morale, and increase productivity and retention
Ensure HR transactional needs are met for the teams you support

Requirements

Demonstrated past success supporting front-line teams and executives, preferably in a rapidly growing organization across multiple locations
Experience identifying and building strategic cross-functional partnerships across all levels of the business to understand challenges
Minimum of 7 years of relevant HR experience, with at least 4 years as a business partner supporting Senior Executive and/or C-level leaders
Analytically driven with experience working with people metrics to guide decisions
Demonstrated project management and change management skills
Strong business and financial acumen with the ability to understand drivers of shareholder value and relevant business models, and how to translate these into People initiatives
Shown success utilizing employee attraction, engagement, and retention strategies
A high degree of business insight; results-oriented with an ability to work independently
Effective and concise verbal and written communication skills with the ability to collaborate and influence with cross-functional team members
A collaborative partner who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment
Able to excel in an ever-changing environment using an ambitious mindset
Self-starter, highly motivated and achievement-oriented
Able to maintain a strict code of confidentiality and discretion

Pluses

Advanced degree (Masters, etc.) in related fields
Human resources experience in an entertainment, gaming, or technology company
SPHR certification for California
Experience in Workday, established competency in Excel and PowerPoint
Proven background in California employment law