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Blizzard Entertainment

(Closed) Referee (Temp)

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Blizzard Entertainment
πŸ‡ΊπŸ‡Έ Santa Monica, CA

In 2020, the official global esports league of Call of Duty will expand to a new franchised-team format, featuring the best players from around the world. Nine teams have been announced to date in Atlanta, Dallas, Florida, two teams in Los Angeles, Minnesota, New York, Paris, and Toronto, bringing more competitive events to fans in cities around the globe in a home and away gameplay format. Additional information related to the evolution of Call of Duty esports is forthcoming and we’re looking to add to our team to help achieve success for launch.

Referees are responsible for the integrity of matches taking place at Call of Duty events. This includes responding rapidly to any hardware or software issues, moderating player questions and complaints, and ensuring compliance to the League’s Code of Conduct.

Responsibilities

  • Setup competition matches and coordinate with teams and players as required to begin matches on schedule
  • Capture the final match results and submit to the tournament administrator to advance the competition
  • Escalate difficult questions, match disputes, or IT issues on the competition station to the correct personnel in real-time to ensure the competition continues on schedule
  • Learn and maintain an in-depth understanding of league and event rules and regulations

Requirements

  • Bachelor’s degree or equivalent experience
  • 1+ year of experience working in customer service or support, preferably in a technical setting
  • A passion for esports and gaming, especially the Call of Duty esports community
  • In-depth knowledge of CWL rules
  • Strong understanding of esports competitions and formats, especially FPS
  • Experience working with competitive players or talent in a professional environment
  • Ability to troubleshoot technical issues in high stress environments
  • Excellent verbal and written communication skills
  • Possess excellent interpersonal and diplomatic skills, while maintaining an ability to always stay focused on the work at hand
  • Abel to work under pressure in a fast-paced environment
  • High proficiency in the Microsoft office suite including Excel, PowerPoint, and Word
  • Ability to travel, including international travel

Application materials

  • Resume
  • Cover letter, preferred
Apply Now
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