The World of Warcraft team is seeking an engineer to lead our Server Reliability efforts and team in Europe. You will work closely with our other server leads, server engineers, and live operations producers to help improve reliability for World of Warcraft.

In this role, you’ll lead a team of engineers that investigate any service issues that occur and work to prevent them in the future so players can enjoy games without interruption. Your team will be digging into source code looking for hidden complexities, tracking evidence in logs and server telemetry, and using your eye for reliability to help the team make great decisions for ongoing improvement. We are basing this position out of Europe to help improve our global capabilities. If you are someone who loves solving technical service issues and supporting engineers that solve them, we’d love to see your application.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification in the job posting. At Activision Blizzard, we are committed to creating a diverse and inclusive environment, so we strongly encourage anyone to apply even if you don't believe you meet every single qualification outlined. We also do our best to ensure all applications received are responded to.

What you will do…

  • Manage, mentor, and evaluate a team of software engineers

  • Work with production and the team to manage project schedules and backlog

  • Champion work / life balance for the team

  • Evolve and enhance WoW deployment pipelines, technologies, and approaches

  • Collaborate with other disciplines and engineering teams to iterate on and modernize our development process

  • Work with the technical directors and producers to create product roadmaps

  • Manage a healthy relationship with non-engineering teams and external partners

  • Promote and contribute to a culture of diversity and inclusion

To succeed, you must have…

  • Strong communication and cross discipline collaboration skills

  • A reliability geared mindset, to be able to look at the architecture of a system and help predict how changes might impact customers and infrastructure

  • Familiarity with Networking and Server Design concepts

  • An understanding of server/client interactions

  • Desire to mentor and lead a team of engineers, and push for reliability practices across the engineering team

We’re also interested in hearing stories you may have about…

  • Working with Linux and/or Databases

  • Understanding of how Massively Multiplayer Games, or other Client/Server architectures

  • Experience working with cloud-based solutions

  • Improving the reliability of a service used by others

  • Needing to solve problems that were tricky and technical

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer competitive benefits and strive for a healthy work / life balance. We work hard to foster a deeply collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything, and we are dedicated to creating the most epic entertainment experiences… ever. Join us!

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.