The Battle.net & Online Products (B&OP) organization is home to technology that powers Blizzard Entertainment’s games. Whether you’re playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.
As a Group Design Manager, you’ll work with product and engineering leadership, and (of course) designers to investigate and solve B&OP Platform problems at scale. From accounts, internal tools and the developer experience, you’re the connective tissue between several product teams. As Blizzard scales up toward a new generation of games, your job will be to help unify the Battle.net developer experience into a cohesive whole.
The ideal candidate combines deep leadership experience with hands-on design work. They should demonstrate the value of design every day, working easily with peers from across all disciplines. A passion for product design thinking, UX research, and gaming are essential. The team is searching for someone who is iterative, collaborative, and curious.
Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.
Responsibilities
- Guide user experience design and vision for the B&OP Platform
- Collaborate on large-scale projects across multiple teams with people of all disciplines, not just design
- Use analytics, competitive analysis, interviews, and other methods of testing to inform design decisions
- Create appropriate artifacts, including strategy decks, wireframes, flowcharts, prototypes, feature matrices and mock-ups
- Provide clear design direction, encouragement and actionable feedback to team members
- Lead and develop a team of e-commerce designers, guiding them through career coaching, soft skills, and partner management
- Consult with design leadership on best-practices, emerging tech, and new standards
Requirements
- Minimum of 10 years as user experience designer, interaction designer, or similar
- Minimum of 5 years product design leader
- Knowledge and experience in defining high-level product design strategy
- Experience mentoring emerging design talent
Pluses
- Experience working within Agile/Kanban development teams
- Strong desire to work on interactive and multi-platform entertainment products
Blizzard Entertainment is a global company committed to growing our employees along with our business. We offer generous benefits and perks while providing a true life and work balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our team is everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. We are ever striving to improve ourselves, our product, and our customer's experiences.
Blizzard Entertainment is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
