Blizzard Entertainment is looking for a research and consumer insights professional who enjoys uncovering the “why” behind consumer purchases and marketplace dynamics. This analyst will support the consumer insights department through a variety of custom research efforts across a range of departments for Blizzard. The position reports to the Global Research and Consumer Insights Manager.


  • Support and initiate a variety of custom primary research studies, including questionnaire design, focus group operations managements, analysis of survey results, and managing/directing outside research suppliers

  • Address research needs of commercial, marketing, and product management teams to guide data-informed decision-making across the company

  • Analyze and prepare research results, translating research data (e.g. survey results) and qualitative insights into presentations and narratives that various teams can both understand and act upon.

  • Manage and support research operations (e.g. fieldwork, project management) with outside research suppliers


  • 3+ years’ experience in consumer/market research and insights either at a research firm or client-side consumer research function in a related area such as entertainment, consumer technology, or media

  • Coordinated or led the analysis, design, and/or presentation of custom research in a related area such as entertainment, consumer tech, or media

  • Quantitative skills and curious analytical mind, who enjoys uncovering insights and stories within data related to the video game industry

  • Fluent in English (spoken and written)


  • Advanced degree in psychology, statistics, economics, business, or a related quantitative field

  • Experience with survey software packages (e.g. Qualtrics, Alchemer) and visualization packages

  • Interest and passion for video games, particularly Blizzard’s games

  • Foreign language proficiency


  • Resume

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!