Blizzard Entertainment seeks a talented individual, who is responsible for leading community management for Overwatch/Call of Duty franchise. We are looking for an experienced manager with proven experience in community management and social media engagement.
The ideal candidate is an individual with in-depth game playing experience and high-level understanding of community and social media platforms/content.
The person needs to be creative, self-motivated and proactive and should be able to set best community and influencer marketing strategies and communicate well with both HQ and local stakeholders for all the projects.
Plan and execute community/influencer-related programs and content for Overwatch and Call of Duty franchise in Korea
Inform and engage Korean players through forums, social media channels, streams and other venues.
Manage franchise owned media such as Battle.net app, YouTube, and other social media channels such as Instagram, Facebook and Twitter on a daily basis.
Plan YouTube and social media content that can increase player engagement in line with in-game content beat and promotion.
Evaluate and analyze social media content including YouTube seek effective ways to drive improvement.
Provide meaningful feedback on the community’s sentiment, concerns, and suggestions to ensure optimal engagement, community impact, and enhanced company/franchise reputation.
Develop reports on community activities and pulse/voice of the community.
Provide editorial direction, planning, and guidance to our community publishing efforts.
Build/manage relationships with community partners such as fan sites, influencers, and external key community managers to promote our communication efforts
Build strong relationships within the team, the HQ community, and the stakeholders within the company and the industry.
Collaborate with other teams/departments to develop and execute the company’s Integrated Marketing Communication plan.
A minimum of 2 years’ experience in community management, social media, public relations (PR), digital marketing or other public communication-related fields
Position title may be adjusted depending on candidate's experience and expertise.
Knowledge & Skills
Strong working knowledge of Overwatch and other popular PC and mobile games in Korea
High-level understanding of social media platforms, particularly for YouTube
Strong oral and written communication skills; can clearly present ideas in communications
Business level of English skill
Comfortable with MS office and Adobe Photoshop
A passionate gamer
Familiarity with gaming culture, streaming and Activision Blizzard games including Overwatch required
An exceptional insight of social media trends and gaming community and its behavior
MS Office(Word, Excel, PPT) Adobe Photoshop
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Previous experience in game industry
Previous experience in game operation/management, digital marketing or content related position
Experience of producing video content as a planner or producer.
Knowledge & Skills
Excellent English proficiency both verbal and written
Personal social network with game or entertainment related community, influencers or partners