The Bethesda.net team is seeking a technical manager with strong technical skills for our hosting and operations team. You will provide technical guidance and evaluate technical solutions as well as manage and support your team. You will collaborate on data center hosted solutions with teams and studios across the company. You will need experience with colocation data centers and operations which operate at scale 24/7 as well as some experience with public cloud providers.

Responsibilities

Manage and provide technical leadership to a hosting and operations team focused on the maintenance and build-out of our colocation data centers
Help to establish best practice for operating in public and private cloud hosted environments
Collaborate with internal teams and infrastructure providers for capacity management, utilization auditing, and asset management
Automate processes to improve reliability and enable engineers to focus on high value tasks
Ensure technical solutions align with the overall engineering direction and strategy
Provide professional growth opportunities and guidance to engineers on the team
Participate in strategic planning to establish a long-term technical roadmap
Help establish a culture of ownership, customer empathy, and continuous improvement

Qualifications

Experience leading and growing an engineering team
Deep understanding of data center operations
Experience with network architecture and system administration
Experience with Kubernetes
A strong understanding of at least one programming language (bash, python, golang, etc.)
Pragmatic approach to providing technical solutions that are customer centric and solve business needs
Experience working with teams that blend in-house and contracted engineers
Excellent written and verbal skills

Preferred Skills

Knowledge of both public cloud and collocated data center operations
Experience with online game hosting
Experience with software development process
Experience with microservices and micro-frontends
Experience operating online systems at high scale
Experience with cloud migration and multi-cloud environments