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Bethesda Softworks is a worldwide publisher of global renown. With an enviable roster of the most ambitious, lauded and beloved series, the company straddles genres and boasts open-world classics, post-apocalyptic epics, ongoing online sagas and stunning action titles within its portfolio. Part of the ZeniMax Media Inc. family of companies, Bethesda Softworks titles include instantly recognisable blockbusters such as The Elder Scrolls®, DOOM®, QUAKE®, Fallout®, Wolfenstein®, Dishonored®, DeathLoop®, Ghostwire: Tokyo, Prey® and RAGE®.

The Community Manager, GSA will work closely with the Regional Communications Lead to assist with the execution of Community Management strategies for some of the most exciting titles in gaming. The successful applicant will be given key responsibilities in order to grow and strengthen relationships with the Bethesda community of players. Building on a keen desire to learn and develop the core community management skills, and a passion for video games and the communities that make them stand out, the Community Manager will engage with the community in discussion spaces, create social media content and report feedback to the publishing and development teams.

Responsibilities

  • Engage with the community in key discussion spaces (such as the official forums and social media)

  • Feedback information from the players to the development and publishing teams and help to solidify/improve that feedback loop

  • Proactively develop and pitch ideas which help to raise brand awareness, foster a strong community and extend the reach of our social media channels

  • Create engaging social media content (written, streamed, video etc)

  • Grow an understanding/become an expert on Bethesda’s games, and assist/engage with the community

  • Assist in the development of community management tactics and plans

  • Own the interaction with community members on specific products

  • Create and manage social media/content ideas from inception to execution

  • Create weekly/monthly reports and recommend actions if needed / possible.

  • Arrange and assist with community and publishing events

  • Work with influencers/content creators at events, and through discussions online, to talk about streaming plans and promotions

  • Create plans on how to develop relationships with content creators

  • Work closely with the global & local Community and Marketing team

  • Work with core community members to help manage ambassador programs and grow the core community audience

  • Assist the DE Communications Team to create plans, and propose ideas to fill identified gaps

  • Actively plan and execute regular livestreams on Bethesda DE Twitch channel

Qualifications

  • Community Management experience (or similar communications/industry experience)

  • Knowledge of videogames and the content creator culture, ideally knowledge of the Bethesda video game communities

  • Understanding of key community management principles: forums, social media, content creator culture, ambassador programs, core advocacy building, etc

  • Strong understanding of popular social networking tools and trends

  • Events attendance and support experience

  • Good knowledge of social media tools

  • Strong relationship building skills

  • Must be a team player and be willing to work independently with minimal supervision

  • Good writing, communication, and problem-solving skills

  • High attention to detail and organised

  • Passionate about videogames and community management

  • Ability to meet deadlines and work within a changing and fast-paced working environment/changing community sentiment

Apply