This job listing expired on Jul 15, 2021
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About Belong Gaming Arenas

BELONG Gaming Arenas connect and create communities of gamers through its innovative content, digital platform and passionate arena teams, where they can come together to celebrate their love of gaming creational, socially, and competitively.

About the Job

Our Arena Specialist works collaboratively with the team delivering excellent and quality of customer experiences to our customers.

Key Accountabilities

Contribute to the profit potential of the gaming arena and associated categories including

  • Pay to Play
  • Publisher activity
  • Merchandise
  • Food and Drink
  • PC Hardware and digital software
  • Arena time
  • Parties
  • P&L management and costs
  • Shrinkage and till losses
  • Event hosting- ensure the successful running of events held in the arena.
  • Contribute toward social media engagement for the areas of responsibility within company guidelines
  • Proactive customer engagement; provide exemplary customer service and ensure all customer needs are addressed.
  • Proud advocate of our BELONG brand and deliver the ultimate customer service.
  • Achieve and exceed sales and margin budgets
  • Ensure that all food and drink is stored correctly and that use by dates are adhered to.

This list is not exhaustive and there may be other activities you are required to deliver.

Skills & Experience Required

  • Being friendly, interested and helpful
  • Being honest and approachable, and able to build great working relationships
  • Confident and professional with the ability to interact and engage with customers and the team
  • Genuinely passionate and excited about the gaming industry and technology
  • Experience of running events
  • Experience of growing social media accounts.

General Attributes

  • Ability to remain calm under pressure
  • Excellent interpersonal skills
  • Ability to manage a heavy workload and able to track progress on a wide range of tasks
  • A positive ‘can do’ attitude and excellent work ethic

This list is not exhaustive and there may be other activities you are required to deliver.

What you have to Offer

  • Being friendly, interested and helpful
  • Being honest and approachable, and able to build great working relationships
  • Confident and professional with the ability to interact and engage with customers and the team
  • Previous management experience in a fast paced, service driven business
  • Genuinely passionate and excited about the gaming industry and technology
  • Experience of running events
  • Experience of growing social media accounts.

General Attributes

  • Ability to remain calm under pressure.
  • Excellent interpersonal skills.
  • Ability to manage a heavy workload and able to track progress on a wide range of tasks.
  • A positive ‘can do’ attitude and excellent work ethic.

What we offer

  • Experience with the leading gaming arenas team in the World, Belong.
  • A fun, creative and vibrant environment that allows you to share your gaming passion with other.
  • Great discounts within our arenas.
  • Competitive benefits package that includes medical, dental and disability.