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The role of the PLAYER INSIGHTS team is to help Behaviour teams (production, marketing, support, etc.) feed and build their decision-making process through user, consumer and market expertise and research protocols using extensive databases (with in-game and external game data).

To ensure reliability and relevance of their studies, the PLAYER INSIGHTS team relies on several types of expertise: user testing, data science, game analytics, data engineering, etc.

As part of the PLAYER INSIGHTS team, the USER RESEARCH SPECIALIST will provide in-depth insights into users, consumers and the market to accompany Behaviour’s strategy on its markets for both existing and future products.

Mission:

Help the production and marketing teams of Behaviour Digital take informed decisions and support the development of brands and products on the global market.

In this role you will

  • Prepare, conduct, analyze, and report user tests studies;

  • Collaborate with game development, marketing, business, and data teams to convey these insights and accompany brand/game projects in their product and market strategy;

  • Contribute to user knowledge diffusion within the studio, feed and inspire the studio teams’ thinking with user-centric practices;

  • Remain up to date with user research methodologies and data visualisation trends;

  • Select and define the appropriate methodologies, test measures and techniques, and propose relevant tools and approaches to evaluate the players’ experience accordingly with the design intentions and test’s scope;

  • Deliver actionable results through a strong insight-driven mindset.

What we're looking for

  • 5+ years experience in User Research;

  • Work experience in Video Games/Entertainment/Media sector is a strong plus;

  • Master’s degree in social science, psychology, UX design, HCI, marketing, or relevant fields;

  • Strong experience with mix-method approaches to answer multifaceted research objectives;

  • Experience with conducting remote online research projects;

  • Strong ability and willingness to work effectively in a team environment and a capability to work and collaborate remotely;

  • Master written and oral communications in English (French is an asset);

  • Knowledge of the video games industry is a plus.