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Behaviour Interactive

Community Manager (Japan) - Dead by Daylight

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Behaviour Interactive
🇨🇦 Montréal, QC

The community manager is responsible for building great communication and engaging with the Dead by Daylight online community. The CM role is to inform, engage and build a strong community, while acting as one of the primary advocates for player feedback within the larger team. We are looking for a great, social media savvy Community Manager to join our team and contribute to building and elevating our Japanese-speaking community!

In this role you will:

  • Work alongside the Regional Lead Community Manager and a great team of Community Managers to generate ideas for social content to drive engagement & inform the Japanese Community;
  • Act as the advocate for a collaborative and player-centric culture across teams;
  • Contribute to the player experience strategy of the game in collaboration with the broader Dead by Daylight team;
  • Create content calendars that target varied player types as part of a larger content and engagement strategy;
  • Prepare the assets for communications;
  • Write and translate engaging copy for use on relevant social media platforms;
  • Operate the social media & community channels – with focus on Twitter;
  • Engage with players to build relationships with the community and encourage positive and constructive engagement;
  • Help organize and participate in real life Community events;
  • Send community sentiment & feedback reports;
  • Help plan and drive social activity around contests, challenges, fan content and more;
  • Monitor the growth and success of the community and of social media platforms;
  • Liaising with internal stakeholders to relay player feedback insights gained from online conversations within the community.

What we’re looking for:

  • Possess excellent written and spoken communication skills (English and Japanese);
  • Communications within the team are conducted in English, so the candidate is required to be able to understand, speak and write in English;
  • A minimum of 2 years of experience in community management and social media content planning OR any other media management related experience, preferably for a gaming or entertainment company;
  • A strong collaborative personality;
  • Attention to detail, proactivity, creativity, and ability to multitask;
  • Knowledge of trends and current communication strategies on social media – with focus on Twitter;
  • A love for video games, bonus points for online multiplayer and/or horror;
  • Bonus Points: Experience with creating basic assets for social media. (Images / Animated gifs / extra bonus points for Video);
  • Bonus Points: Include your favorite meme in your application.