Interested in Amazon Echo and Alexa? Come work on it! Our team is building new voice-forward Alexa products and experiences that delight our customers in brand new ways. Our mission is to push the envelope in automatic speech recognition (ASR), natural language understanding (NLU), and voice user interfaces (VUI) in general in order to provide the best possible end user experience.

As a Senior Voice UI (VUI) Designer, you will lead, define, and drive spoken language and multimodal interfaces for existing and upcoming Alexa experiences and devices. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. You must be extremely proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to get ahead of the curve. You must be a collaborator, as you will be working side-by-side with product managers and engineers to bring your designs to life. You must be a pragmatic visionary who can translate business needs into leading-edge customer-focused solutions. And most importantly, you must excel at conceptualizing spoken and multimodal experiences in the abstract and driving that vision into solid design deliverables.

As a member of a growing design team, you will also be responsible for helping prioritize the team’s work and magnifying the impact of the team’s output across organizational boundaries.

We Are Looking For a Designer Who Can

Design successful voice interfaces and compelling spoken prompts
Thoroughly capture and evaluate user paths during solution design/analysis
Consider capabilities of underlying language technology during design
Produce user flows, prototypes, and rigorous user interface specifications
Confidently defend design rationale used to create solutions in frequent executive-level design reviews
Thrive in a nimble environment while still driving impact across a large organization
Draw on depth of experience, but initiate UX research and testing efforts when necessary
Conduct analyses of real usage data to inform UX optimization efforts
Drive root cause analyses to respond to UX performance issues
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers
Start simple while not losing sight of the long-term vision
Communicate clearly and think quickly

Basic Qualifications

6+ years of design experience
An available online portfolio
8+ years of professional experience as a user experience designer, interaction designer, or product designer
Experience with voice or multimodal speech interfaces
Experience with speech and language technologies, e.g. voice user interfaces (VUI), speech recognition (ASR), language understanding (grammars or NLU), text to speech (TTS)
Bachelor’s Degree in Human Computer Interaction, Design, Linguistics, Computer Science, Engineering, Cognitive Science, or a related field
Experience working cross-team and synthesizing feedback and input from product management, engineering, and marketing
Experience presenting to and advising senior management

Preferred Qualifications

Experience shipping innovative, successful consumer voice products
Ability to prototype voice user experiences with readily available tools
Expertise in human-computer interaction
Past experience in designing or launching novel experiences and/or interaction paradigms for consumer products (software or hardware).
Experience with agile/scrum
An informed set of core values regarding user experience, technology, and business communication and the ability to present them with eloquence and concision
Unwavering attention to detail with an acute awareness that everything counts
Relentless desire for innovation, balanced with business needs, and customer expectations
Committed to learning and expanding professional and technical knowledge
Background in script writing, creative writing, or game design is a plus

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation