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Amazon

(Closed) Senior Programmer Writer, AWS Game Tech

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Amazon
🌎 Remote (USA)

Job summary

Do you know the gaming industry and have experience in cloud computing services and game development? Have you been a technical writer or worked in a different role with a heavy written communication focus? Then the AWS Game Tech Documentation would love to have you apply to join us as a Senior Programmer Writer on the Amazon GameLift service!

Not familiar with GameLift? You may have played games that use this popular and highly scalable cloud-based game hosting platform for AAA games, built upon by major game developers such as Capcom, Ubisoft, and others. Check out the GameLift documentation!

Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. Because this is a senior-level technical writing role, it also demands a certain level of individual leadership. This means that you must have the skills to work with both organizational leaders as well as subject matter experts, building content strategies and delivering results using Agile models and processes.

Lastly, you should love (or at least deeply understand the challenge of) making modern games, and understand the value cloud services offer for networked multiplayer games. You’ll be working with a lot of gamers and game developers, and being able to speak the lingua franca of the industry is essential to move at an Amazonian pace.

Key job responsibilities

  • Author and deliver high-quality documentation and samples for Amazon GameLift
  • Develop, negotiate, and drive content strategy in alignment with Amazon GameLift product strategy
  • Engage with customers, gather data and feedback, and report insights around content performance metrics

    About the team

AWS is constantly moving and that can be one of the best parts about this job! You will always be learning and growing. But our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Our focus is on Customer Obsession and Delivering Results – and if you can deliver results that satisfy our customers, well, why would we interfere with a great thing by setting specific work hours for you?

This bit’s also important to consider: Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion, especially in AWS Game Tech documentation, because we believe anyone can and should be able to create games and feel supported in that endeavor. And since we’re in the business of communications and innovation, we need voices that understand and can speak effectively to all kinds of gamers and game developers, to grow excitement and engagement not just among traditional audiences and genres, but new and emerging ones as well. We offer the opportunity to belong, connect, and contribute as members of a growing number of active affinity groups and employee resource groups. We host annual and ongoing learning experiences that cover a variety of inclusion and diversity issues, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

We’re a place where you can have impact based on the professional experience you’ve developed and will develop, and we’ll support your growth along the way.

BASIC QUALIFICATIONS

  • Bachelor’s degree in Technical Writing, Computer Science, or related degree OR technical writing samples portfolio that demonstrates strong experience in a developer writing role
  • At least 5 years of technical writing experience
  • At least 2 years of experience working in an Agile team environment
  • At least 2 years of game industry experience
  • Experience using XML writing and publishing tools

PREFERRED QUALIFICATIONS

  • Experience with Git source control
  • Experience with Atlassian Jira and Confluence
  • Experience with AWS or other cloud services, particularly cloud computing, networking, and API gateway services
  • Working knowledge of one or more programmer language (Python, Java, C#, Node.js, or C/C++)
  • Experience with instructional design models
  • Experience with common web content performance metrics
  • Experience with professional social media interactions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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