Located in thriving Austin, Texas, Airship Syndicate was founded by four industry vets formerly of Vigil Games - the house that Darksiders built. Led by visionary comic artist Joe Madureira, we work with a wide group of talented contributors located both in our studio and around the world. Our projects include Battle Chasers: Nightwar, Darksiders Genesis, and the upcoming Ruined King: A League of Legends Story.
Our goal is simple: build a lean, fun, independent game studio to create top-quality games for a variety of gaming platforms.
Airship is currently seeking a skilled Live Service Producer to help organize, maintain, and support the live operation of a title. If you have a passion for live service games and want to be a part of an amazing indie studio, we want to hear from you!
This role is responsible for release management, communicating and adapting to player feedback, and collaborating across departments on content delivery. The ideal Live Service Producer has strong project management and interpersonal skills, with the ability to quickly adapt to an ever-changing development environment.
Establish and maintain schedules for game updates, patches, and content updates.
Work with data scientists to identify opportunities for improvement.
Manage the release of patches and updates across multiple platforms, including testing cycles ensuring quality releases.
Be active and engaged with community managers and customer support to identify, report, and triage live service Issues.
Keep the team informed of upcoming dates, deployments, and the status of live service operations.
Work with project leads to establish and maintain content plans for the title.
3+ years of experience in a Production role within the games industry.
Experience working on a live service product.
Thorough understanding of the game development process.
Experience tracking and communicating status of content and key dates across multiple disciplines.
Shipped at least 1 recent title.
Strong project management skills.
Exceptional interpersonal and communication skills.
Experience tracking complex features and reporting crucial information in a succinct manner.
Ability to multitask and solve complex issues while meeting deadlines.
Shipped titles on PC and consoles.
Live Game Experience.
Passion for games.
Familiarity with Unreal Engine.
Adept at problem-solving and cat herding.
Experience with administration for various task and bug tracking systems.
Experience managing and evolving a content pipeline; understand and facilitate production costs and timelines while effectively communicating to management and the team.
Healthcare that includes: complete medical, dental, and vision plans that cover you and your dependents.
Life insurance plus short and long-term disability.
Generous matching retirement contributions so you can live the good life after you retire.
Flexible Spending Accounts
Open Paid Time Off
Perks Upon Perks:
A world-beating, custom-made board gaming table
Payday Friday Off
Flex Days, where working from home is optionally allowed
Office movie lunches at Alamo Draft House (when we're not in a pandemic)
Access to your favorite snacks and beverages
GrubHub Account w/ meal credits
How We Work
Autonomy through collaboration:
We remove as many barriers as possible between you and productivity. We’ll ask you to be self-reliant and self-motivated, with the expectation that you talk frequently with your lead and teammates to keep everyone aligned.
Focused project management:
We don’t manage just to manage. We’re building a system and process that is helpful, but not intrusive. If someone is asking you for a status update, it’s probably because they are working with you on the thing they are asking about, or are planning to use it.
Small team environment:
Size is relative (especially in today’s dev world), but we’re all about direct interaction with teammates, experimenting with ideas, and less bureaucracy.
Average will never be our target. We work hard to put the special sauce in each game we create, and this forms the core of our identity. It also pushes us to evolve. As we strive to be better together, we grow together.
We respect the time and extraordinary efforts of our employees by offering generous PTO, profit-sharing, WFH days (even pre-pandemic), and an understanding of personal circumstances. Making great games often takes a lot; we aim to give a lot in return, by committing to share our success with our team.
Making something “fun” is inherently subjective, and can’t come without disagreement. We value being open, honest, and approachable. Respect breeds communication and good communication means good games. If you aren’t approachable, in good times and bad, Airship isn’t for you.
Help Us Build It
We are still trying to achieve our goals, and probably always will be. We’re looking for thoughtful, creative folks to help us move the goalpost.