The global Acer brand team is looking for a social media expert to join us in bringing the Acer brand to the next level!

• Implement & evolve the global social media strategy for the Acer brand.
• Plan content and social calendar, and co-work with regional & local offices for implementation.
• Work with external and internal partners to create engaging content that resonates with our target audience.
• Manage Acer’s global social media handles on Facebook, Twitter, Instagram and YouTube – sometimes hands-on, but mostly in collaboration with agency partners.
• Establish relationships with partners and key influencers.
• Closely co-work with IMC, product marketing and other brand’s teams on multi-channel, multi-brand campaign development and execution.
• Closely co-work with functional lead and social media peers for global social media strategy & guideline development, tool selection, customer care and launch events.
• Monitor and report on performance on social media platforms using tools such as Sprinklr.
• Act as contact point for escalations of social customer care issues.
• Directly reports to the Acer brand head, with dotted reporting line to the social media lead.

Requirements

• Bachelor degree or above
• 5+ years of work experience in a related field of work. Agency experience is a plus.
• Fluency in English
• Intercultural competence
• Ability to multitask, and handle multiple projects at the same time
• Strong project management skills to drive on-time delivery