Who We Are
Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building, and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.
Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers, and doers, are the professional publishing stewards of our growing library of critically acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, PGA TOUR 2K, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.
At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.
What We Need
The Senior Manager of Live Services is a member of the 2K Growth team, responsible for driving Live Service success across multiple key AAA sports franchises, including an exciting unannounced sports title as well as other major sports titles such as NBA 2K, PGA 2K and more. In this role, you will develop strategies and support execution for a wide range of post-launch live service activities and interventions. You will use big data to generate key insights and influence mode, feature, content, economy and other key live service functions. Your efforts will help a multitude of decisions that delight our players and deepen their engagement with our games.
Who We Think Will Be a Great Fit
The ideal candidate for this role is passionate about delivering outstanding user experiences, optimized via data-driven insights. You seek the ‘WHY’ before finding the ‘HOW’. You are a strong leader who others are driven to follow. You excel working cross-functionally to solve big questions and find new ways to build value for our community and our business.
What You Will Do
Strategic Planning & Execution. Collaborate with Studios, Product Development (PD), Marketing, Analytics, and other key teams to drive player engagement and retention via high impact live service strategies and activations.
Performance Management. Partner with Analytics to develop KPI frameworks, establish telemetry requirements, and enable the recurring reporting and ad-hoc inquiries imperative to help identify a wide array of critical decisions.
Market Intelligence & Insights. Propose key commercial and design decisions by sharing data across the label and conducting market research on prevailing and emergent live services industry trends, as well as internal & external best practices for driving engagement, retention, and monetization
Player Advocate. Understand and advocate for the player’s perspective throughout strategy and post-launch processes to ensure development of fair and balanced monetization models that empower customer choice and value for time
Proven ability to collaborate across organizations and balance business priorities, customer perspective, resource capacity, and stakeholder needs
Working understanding of live services mechanics and strategies across AAA genres and franchises in the market today (both premium and free-to-play)
Highly organized, upbeat, flexible, collaborative, and proactive. A leader who can positively and efficiently impact both strategic and tactical operational initiatives
Strong project management skills with 5+ years of experience in product management, product development, management consulting, corporate strategy, or related fields
Excellent written and verbal communication skills, with the ability to simplify, structure, and communicate information to all levels of the organization
BA/BS degree or equivalent work experience