Video games and esports are community-driven activities, and with so much passion and creativity among fans, it’s only natural that one of the most popular sectors on Hitmarker is community management.
Being able to bring people together, create awesome spaces to connect, and being a middle point between fans and the game itself are all crucial responsibilities — but they’re not all it takes to succeed.
We spoke to Victoria Tran, community manager for the hit game Among Us, about what it takes to succeed in the field!
She spoke to us about interacting with the fanbase daily while working on a small team, how empathy and compassion are key skills in her line of work, and how communication can help build the best space for everyone.
Check out the video to find out more about the profession from one of the greats!